Politique d’expédition

 

Shipping destinations

We currently ship across the European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia and Spain.

If you live in the UK, you can find a curated selection of our products at www.the-naturalis.com

We are actively expanding to additional European destinations.

Processing time

Orders are dispatched within 1 business day. You will receive an email confirmation with tracking details once your package is on its way.

Shipping rates and delivery times

Shipping costs are calculated at checkout based on your destination and chosen delivery method.

  • Express Delivery: 1-3 business days after dispatch

  • Standard Delivery: 2–4 business days after dispatch.

  • Free Shipping: Available on orders over €60 (applied automatically at checkout for eligible destinations).

Please note: Delivery windows are estimates and may occasionally be delayed during peak periods or due to carrier disruptions beyond our control.

Order tracking

As soon as your order leaves our warehouse, you will receive a shipping confirmation email with a direct tracking link so you can follow your parcel in transit.

Duties, taxes and customs

We currently ship across the European Union: All applicable local VAT and taxes are included at checkout. There are no additional customs fees or import duties upon delivery.

Incorrect address

Please double-check your shipping details carefully during checkout. We cannot be held responsible for shipments sent to incorrect or incomplete addresses entered by the customer. If a parcel is returned to us due to an invalid address, we can arrange reshipment; additional delivery fees will apply.

Damaged or lost shipments

If your parcel arrives damaged or fails to arrive within the expected timeframe:

  • Email us at hello@beautydisrupted.com with your order number.

  • For damaged items, please attach clear photos of the packaging and product so we can expedite a replacement or claim with the courier.

Contact

For any questions related to shipping, please contact us at: hello@beautydisrupted.com